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Everything You Need to Know Before Starting Therapy
At Courageous Connections, we believe informed clients feel more empowered in their healing journey. Below you’ll find helpful information about insurance, fees, policies, and financial expectations when starting therapy in Grand Forks, North Dakota.
Explore Our Therapy Services
Healing looks different for everyone, and we’re here to meet you where you are with care that fits your needs.
Insurance Information
- Blue Cross Blue Shield (North Dakota & Minnesota)
- HealthPartners
- Medica
- Medicaid (North Dakota & Minnesota)
- Optum
- Sanford Health Plan
- Triwest
- UnitedHealthcare
Insurance varies by individual plan. It is recommended to confirm your benefits with your insurance carrier prior to starting services.
If you do not see your plan listed, or if your plan is out-of-network, self-pay options are available. We can also provide a superbill, which you may submit to your insurance for possible out-of-network reimbursement, depending on your plan.
Please note: out-of-network reimbursement is not guaranteed, and reimbursement amounts are determined solely by your insurance company.
Therapy Rates and Codes
- Initial Diagnosis Evaluation
(60 minutes - CPT Code 90791): $300 - Psychotherapy Session
(16-37 minutes - CPT Code 90832): $125 - Psychotherapy Session
(38-52 minutes - CPT Code 90834): $180 - Psychotherapy Session
(53-60 minutes - CPT Code 90837): $250 - Family Without Patient
(26-50 Minutes - CPT Code 90846): $250 - Family With Patient
(26-50 Minutes - CPT Code 90847): $250 - Crisis 60 Minutes
(CPT Code 90839): $275 - 30 Minute Crisis Add-on
(CPT Code 90840): $125 - No-Show or Late Cancellation
(less than 24 hour notice): $50 - Interactive Complexity
(CPT Code 90785): $30
Please note: These rates may fluctuate based due to insurance contractual obligations.
Payment is due: once the claim for the date of service(s) has been processed by insurance.
Co-payments are due at the date and time the service(s) has been provided. However, no show/late cancellation fees are unable to be billed to insurance and are the responsibility of the client.
We accept the following forms of payment:
- Visa, MasterCard, American Express, and, Discover
- Exact amount cash
- Check (fees will be applied for insufficient funds)
Credit cards will be kept on file in case no show/late cancellation fees are necessary.
Good Faith Estimate
Clients have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers are to provide clients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
Policies
If you cannot keep a scheduled appointment, please notify our office 24 hours prior to the scheduled appointment time to cancel or reschedule the appointment. We believe good communication is essential in a healthy relationship between a therapist and a client. This starts before walking thru the door.
All no-shows and late cancellations, less than 24 hours prior, are assessed a $50 fee, which will be your responsibility and not billed to your insurance. This cost is necessary because your appointment is a time commitment held exclusively for you. Arriving 15 minutes or later to your scheduled appointment time will result in needing to reschedule and will be considered a late cancellation of your appointment time, in which case the above information applies.
Ready to Take the Next Step?
Whether you are seeking support for yourself, your child, or your family, Courageous Connections is here to help. Reach out today to learn more about counseling services or schedule a free 15-minute consultation.
Emergency & Crisis Resources
Courageous Connections is not a crisis or emergency service. A crisis session can be scheduled during business hours if the therapist is available. If the therapist is not available or if it is after business hours, please call 911, go to your nearest emergency room, or call/text the Suicide & Crisis Lifeline at 988 for immediate support.
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